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Insurance damage reports

Phone, tablet and laptop damage reports in Booragoon.

iWorkshop can assess eligible devices and prepare a written repair or damage report to support your insurance enquiry. The exact report scope, price and turnaround are confirmed before work starts.

Ask about a reportVisit Booragoon
Technician inspecting a damaged device

Bring the device, any insurer requirements and any relevant claim reference you already have.

What an assessment can record

Clear information about the device condition.

Report contents depend on the device, visible damage and what can reasonably be diagnosed.

Device identification

Make, model and serial or identifying details where accessible.

Visible damage

Photographs and notes about visible physical damage where appropriate.

Technician findings

Observed faults and practical diagnostic findings.

Repair estimate

An estimate where a practical repair path and part options can be identified.

Repairability assessment

Advice on whether repair appears practical or may be beyond economical repair.

Privacy and data

We only request device access where reasonably needed for the approved assessment.

Important information

The insurer makes the final claim decision.

An iWorkshop report can support your claim, but it does not guarantee insurer acceptance, coverage or payment. Contact your insurer to check its specific requirements before arranging the report.