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Laptop virus and malware removal

Get to the bottom of suspicious pop-ups and slow computers.

iWorkshop assesses Windows laptops and computers affected by suspicious programs, browser hijacking, scam-related remote access, unwanted pop-ups and system slowdowns.

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Laptop being assessed for software problems

Bring the laptop and charging cable. Tell us what you clicked, installed or noticed before the problem began.

Common concerns

Software issues need a careful inspection.

We recommend the next practical step based on the device condition, data importance and nature of the software problem.

Unwanted pop-ups and browser changes

Inspection of browser hijacking, repeated advertising and unwanted extensions.

Scam remote-access software

Assessment where a scammer may have asked you to install a remote-access application.

Suspicious programs

Review and removal of unwanted software where practical.

Updates and protection

System updates and practical recommendations to reduce future risk.

Backup before major changes

Where appropriate, discuss data backup before cleanup or restoration work.

Windows troubleshooting

Help with slow startup, crashes and software issues that may not be malware-related.

Honest expectations

We do not promise a computer will be “100% virus-free”.

Some cases require broader account, banking or provider action. We explain the device-side options and recommend what to do next.

Computer repairsData recovery