Device repairs
Assessment of phones, tablets, laptops and computers used as assistive technology, including selected screen, battery and charging-port repairs.
NDIS and assistive technology support
Assistive technology device repairs and support.
Practical repair, setup and technology support for phones, tablets, laptops and computers used for communication, accessibility, learning and everyday independence.
iWorkshop can assist NDIS participants, families, carers and support coordinators with relevant mainstream technology repairs and support. Please confirm that the requested service can be paid for under the participant’s plan before work proceeds.
We do not claim NDIS registration or guarantee funding approval. Funding and payment arrangements should be confirmed before work starts.
How iWorkshop may help
Mainstream device support, explained clearly.
Support depends on the device, its condition, the work required and the availability of suitable parts or software options.
Setup and troubleshooting
Software troubleshooting, device diagnostics, data transfers and replacement-device setup where practical.
Built-in accessibility settings
Help reviewing text size, display, audio and other built-in accessibility settings available on supported devices.
Everyday communication tools
Practical support with apps, email, video calls, device protection, chargers, cables and suitable accessories.
Quotes and invoices
Repair quotes and itemised invoices can be discussed where required. Confirm the information needed before approving work.
Repair choice
We explain the condition, practical repair options, parts availability, timing and cost before paid work begins.
Funding and scope
Confirm your arrangements first.
NDIS funding and claiming arrangements vary. iWorkshop cannot determine funding eligibility or guarantee claim approval.
Before authorising work
Confirm the requested repair or service can be paid for under the participant’s plan and confirm any invoice requirements with the relevant plan manager or funding contact.
Payment arrangements
Self-managed participants generally pay their provider and make their own claim. Plan-managed participants should confirm funding and invoice requirements with their plan manager before authorising work.
Specialist advice
For specialised, customised or higher-risk assistive technology, speak with an appropriate assistive-technology advisor, assessor, allied health professional or the original equipment provider.
Repair assessment
For an owned device, iWorkshop can assess a relevant mainstream repair. For hired or leased equipment, the hire or lease provider may be the appropriate first contact.
The National Disability Insurance Scheme has specific current requirements for repairs, quotes and claims. Check current NDIS guidance and your individual plan before proceeding.
Questions
Clear expectations before the device comes in.
We provide mainstream technology repair, setup and practical device support, not clinical assessment or prescription of higher-risk assistive technology.
Is iWorkshop an NDIS-registered provider?
iWorkshop does not claim NDIS registration on this website. Please contact us to discuss the device, payment pathway and the information you require before authorising work.
Will the NDIS fund my repair or device support?
Funding depends on the participant’s plan, disability-related needs, current NDIS rules and any required approval. iWorkshop cannot guarantee funding or claim approval.
Can you provide a quote?
Yes. We can discuss an assessment and repair quote based on the exact device, condition and work required.
Can you set up accessibility features?
We may be able to help with built-in accessibility settings on supported mainstream devices. For specialised or higher-risk needs, consult an appropriate qualified advisor or assessor.
Ask about a device assessment
Start with the device, its use and the support needed.
Tell us the make and model, the issue and whether you need a repair quote or practical device support. Do not send passwords, PINs or authentication codes.