Suspicious apps or remote access
Review of unfamiliar applications and signs that remote-access software may have been installed.
What we can assess
Practical checks after a suspicious event.
Every situation is different. Tell us what you noticed and when it began, then we can discuss a sensible device-side response.
Pop-ups, messages and account activity
Help with unwanted pop-ups, unusual messages, browser changes or unexpected device behaviour.
Backups and updates
Discussion of backup, software updates and practical account-protection steps.
Safe restoration options
Where suitable, we explain factory reset and safe restoration options before any work is approved.
Private information
Passwords are not collected through the website. Any temporary access needed for approved work is handled separately with the owner’s permission.
What we cannot guarantee
We do not offer forensic investigation or guarantee that a device or account is completely secure.
If money or identity is at risk
Act quickly and use the right support service.
Contact your bank or card provider immediately if financial information may be affected. You can also report a scam to Scamwatch, seek identity and cyber support from IDCARE, or report cybercrime through ReportCyber.
If there is an immediate threat to life or safety, call 000. iWorkshop can help with a device assessment, but banks, government services and law enforcement handle financial, identity and crime reports.